When accessing the pages of the VooViver website (Lendas Sublimes Unipessoal Lda.), you are accepting the terms stated herein. All personal information collected will be used to help make your visit to our website as productive and pleasant as possible.
Ensuring the confidentiality of users’ personal data is important to VooViver (Lendas Sublimes Unipessoal Lda.).
Personal information collected may include your name, email address, telephone and/or mobile number, address, date of birth and/or others.
VooViver (Lendas Sublimes Unipessoal Lda.) may contain links to websites operated by third parties. Our privacy policy does not apply to third-party websites, so if you visit another site through ours, you should read and accept its privacy policy. You should also accept that VooViver (Lendas Sublimes Unipessoal Lda.) does not control the content of these sites and assumes no responsibility for the privacy policy or content published therein. Additionally, a link to a website outside VooViver (Lendas Sublimes Unipessoal Lda.) does not imply endorsement of that site or the products and services featured.
All copyright, trademarks and other rights applied or utilised on this website are the property of VooViver (Lendas Sublimes Unipessoal Lda.) and are protected by copyright law. All rights not expressly granted herein are reserved. Copying, altering, distributing, transmitting, displaying, reproducing, publishing, transferring or selling any information, products or services obtained through this site is strictly prohibited.
Under no circumstances shall VooViver (Lendas Sublimes Unipessoal Lda.) be held liable, directly or indirectly, for any damages resulting from or in any way related to the use of this website.
VooViver Travel Consultancy (Lendas Sublimes Unipessoal Lda.) does not guarantee that its webpages are free from errors or difficulties. VooViver (Lendas Sublimes Unipessoal Lda.) reserves the right to change, without prior notice and for any reason, any information contained on the website. The user is responsible for reviewing the content whenever consulting or booking trips through the website. Continued use of the site following any changes will be considered acceptance of such changes.
A client registered for a trip expressly consents that all information provided relating to their travel may be transmitted to VooViver (Lendas Sublimes Unipessoal Lda.) partners in order to carry out the travel programme, including dietary preferences, health information or others.
The user, as a client registered for a trip, expressly consents that all information provided, including personal data, may be transmitted to governmental authorities for border control and aviation security purposes.
All data collected through registration on the VooViver website (Lendas Sublimes Unipessoal Lda.) is entirely confidential and intended for customer management, service provision and marketing purposes of our company. When contacting us via email through our website, if the “subscribe to Newsletter” option is selected, your email may be added to our database and used for marketing purposes by VooViver (Lendas Sublimes Unipessoal Lda.). All registration data is strictly confidential and used exclusively to deliver updates, serve you better, and create offers tailored to your interests.
GDPR – VooViver (Lendas Sublimes Unipessoal Lda.)
Privacy Policy & General Data Protection Regulation
Our website handles your privacy with the utmost care. In the following sections, we explain:
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What information we collect, how it is processed and for what purpose;
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How you can manage your personal information.
Want to know more? Visit:
https://europa.eu/youreurope/business/dealing-with-customers/data-protection/data-protection-gdpr/index_pt.htm
https://ec.europa.eu/justice/smedataprotect/index_en.htm
https://ec.europa.eu/info/law/law-topic/data-protection_pt
Who processes personal data?
The controller responsible for processing personal data is:
VooViver (Lendas Sublimes Unipessoal Lda.)
Email: [email protected] | [email protected]
Tax ID: 509366228
Registered Travel Consultant operating under licensed sharing of RNAVT No. 6282
Hosting
The site is hosted on ????? and managed by ?????. Some data such as IP address, browser type and version, date and time, and referrer site (if any) are recorded. The IP address is stored anonymously. These data are required for security techniques and analytics. The legal basis for processing is Art. 6(1)(f) GDPR.
Emails sent to and from our addresses are processed outside the EU by Google and SendGrid. The system is managed by ?????. You can review Google’s data policy here: https://cloud.google.com/security/gdpr/ and SendGrid’s policy here: https://sendgrid.com/policies/privacy/website-privacy-policy/#information-about-international-transfers
Emails are stored for a minimum period to ensure no communications are lost in case of technical failure. Legal basis: Art. 6(1)(f) GDPR.
The payment system is operated by EuPago or VooViver (Lendas Sublimes Unipessoal Lda.). You can review EuPago’s policy at: https://www.eupago.pt/termos
How do we collect your data?
Data is collected explicitly by the user unless collected automatically through cookies as defined here (cookie page). Thus, the user gives consent by confirming the relevant fields in the forms.
How do we process and for what purpose?
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Billing: First name, surname, address, tax number and email.
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Payment processing: Sent to the responsible entity. See eupago.pt privacy policy for details.
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Order status updates: Name, address, tax number and email.
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Newsletter: If registered, email is used for sending updates.
Right to rectify and object
If personal data is incorrect, incomplete or inaccurate, you have the right to correct or update it without undue delay.
You may also object at any time to the processing of data for specific uses.
Right to erasure (Right to be Forgotten)
You may request deletion of your personal data when they are no longer necessary for the purpose collected. However, data will not be deleted if:
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Required for freedom of expression/information;
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Necessary to comply with legal obligations;
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Required for public interest such as health or scientific research;
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Required for legal proceedings.
Automated decisions & profiling
No automated decision-making is used.
Data breach notification
A breach is when personal data controlled by our company is disclosed, altered or temporarily inaccessible to unauthorised recipients.
If a breach representing a risk to individuals occurs, we will notify the data protection authority within 72 hours.
If the breach represents high risk to data subjects, affected individuals may also be notified.
Responding to data requests
If a person requests to exercise their rights, we will respond without undue delay and within one month. This period may be extended by two months for complex or multiple requests, provided the requester is informed. Requests are processed free of charge.
If a request is denied, the requester will be informed of the reasons and their right to complain to the data authority.
Data protection by design and by default
Data protection by design means our company considers data protection from the early stages of planning new processing activities. Technical and organisational measures are implemented, including pseudonymisation.
Data protection by default means we apply settings that most protect privacy.
Your consent applies to VooViver Travel (Lendas Sublimes Unipessoal Lda.)
Your current status: No consent given. Manage your consent.
